We're Here to Help
Got questions about our services? Need special care for your garments? Or just want to learn more about CloudLaundry? We're here to assist you with any inquiries.
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Contact Information
Feel free to contact us through any of these channels
Email Us
[email protected]Call Us
+92418585112Frequently Asked Questions
Find answers to common questions about our services
Our standard turnaround time is 48 hours for regular services. Express service is available with 24-hour turnaround. Same-day service is also available for orders placed before 10 AM.
Yes, we offer free pickup and delivery for orders above Rs. 1000. Our service covers all major areas in Lahore. You can schedule pickup and delivery times through our mobile app or website.
Delicate items receive special attention with appropriate cleaning methods and handling. We follow care label instructions and use specialized cleaning solutions for different fabric types.
We accept cash, credit/debit cards, and digital payments through our mobile app. Monthly subscription customers can opt for automatic payments.
We have a comprehensive insurance policy for all items in our care. Any damage or loss will be compensated according to our terms of service after proper investigation.
Yes, we offer monthly subscription plans with different package sizes. Subscribers enjoy priority service, discounted rates, and exclusive benefits.
You can track your order through our mobile app or website using your order number. Real-time updates are provided at each stage of the cleaning process.
We currently service all major areas in Lahore, including DHA, Gulberg, Johar Town, and Model Town. Check our app or website for detailed coverage areas.
Effortless Laundry Service
Transform your laundry experience with our modern mobile solution. Track orders, manage payments, and enjoy seamless service delivery.
- One-tap ordering
- Live delivery tracking
- In-app chat support
- Service history access
